Privacy Policy

Introduction

Hepha Group Ltd ("we", "our", "us") is committed to protecting your privacy. As a construction company, we handle various types of personal and project-related information. This policy explains how we collect, use, and protect your data throughout our construction projects and client relationships.

Construction-Specific Information We Collect

Project Information:

Property details and site surveys
Building plans and architectural drawings
Planning permissions and building control documents
Site photographs and progress reports
Health and safety documentation
Project specifications and quotations

Personal Information:

Client contact details
Property ownership information
Project correspondence
Payment information
Site access arrangements
Emergency contact details

How We Use Your Information

We use your information for:

Preparing accurate construction quotes
Project planning and execution
Building regulation compliance
Health and safety documentation
Communication about your project
Processing payments
Warranty and aftercare services

Information Sharing in Construction Projects

We may share your information with:

Building Control officers
Planning authorities
Approved contractors and suppliers
Architects and structural engineers
Health and safety inspectors
Insurance providers

Project Documentation Retention

We retain documentation for:

Construction projects: 6 years after completion
Building control documents: 15 years
Health and safety records: As required by law
Warranty-related information: Duration of warranty plus 6 years

Site Security and Data Protection

We protect your information through:

Secure storage of physical documents
Encrypted digital storage systems
Restricted access to project information
Confidentiality agreements with contractors
Regular staff data protection training

Your Construction Project Rights

You have the right to:

Access your project documentation
Request copies of site records
Correct inaccurate information
Request deletion of non-statutory records
Receive digital copies of your project files

Project Photography and Marketing

We may request to:

Photograph completed projects
Use images in our portfolio
Share project details in case studies

This will only be done with your explicit consent.

Site Monitoring and CCTV

If we use site monitoring:

Clear signage will be displayed
Footage used only for security and safety
Access restricted to authorized personnel
Data retained according to our retention schedule

Changes to This Policy

We review this policy annually or when construction regulations change. Updates will be posted on our website.

Construction-Related Complaints

For privacy concerns about your construction project, contact:

Data Protection Officer
Hepha Group Ltd
11 Cundy Road
London, E16 3DJ

Tel: 0800 776 5596
Email: info@hephagroup.co.uk

Last Updated: 07/11/2024